Frequently Asked Questions
Everything you need to know about your LAAGAM order
Where does LAAGAM ship from and what are the delivery times?
All orders are shipped from our warehouse in Barcelona, Spain. Domestic shipping typically takes 2-4 business days, while international orders take between 5-10 business days depending on the destination.
What is your return policy?
We offer a 14-day return window from the date you receive your package. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the product description.
Are your collections limited edition?
Yes, at LAAGAM we believe in conscious consumption. We produce in limited quantities to avoid overstock and waste, meaning many of our most popular pieces do not restock once they sell out.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In certain regions, we also offer 'Buy Now, Pay Later' options via Klarna.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to the courier's website so you can monitor your shipment's progress in real-time.